State Farm® Insurance Agent Debra Hensley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Myers
June 15, 2026
5
out of
5
rating by Jim Myers
"Great experience getting renters insurance for my daughter who is a student at UK. We are from out of state and this was new to us and Mauro made the process easy to understand and painless."
We responded:
"We are grateful for your 5-star review, Jim! Thanks for taking a moment to share your positive rating of State Farm Agent Debra Hensley’s Team here in Lexington . "
Benjamin Stephenson
June 12, 2026
5
out of
5
rating by Benjamin Stephenson
"Well, I'm not getting any younger so after talking with friends, and my wife I thought it would be wise to get a life insurance policy because you never know. I chose to work with Mark Wright at State Farm. He took the time to talk through multiple plan options, and helped me find the most affordable, but also the plan that made the most sense specifically for me. 5 out of 5 stars on the overall customer service and experience working with Mark!"
We responded:
"Benjamin, this is wonderful to hear! Mark is so efficient and I’m ecstatic to hear he could help you choose a life insurance plan that made sense for you. If you have any questions at all, please let us know. We are so glad to have you as part of our State Farm family! -Debra "
M. M. Mahdi Hasan
June 11, 2026
5
out of
5
rating by M. M. Mahdi Hasan
"A good deal for auto insurance."
We responded:
"M., thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Sara Johnson
June 11, 2026
5
out of
5
rating by Sara Johnson
"Great service by Mauro, 10/10 would recommend."
We responded:
"We appreciate your review, Sara. We are so happy that you had such a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington ! "
Laura Nash
June 11, 2026
5
out of
5
rating by Laura Nash
"Debra Hensley is fantastic. She really went to bat for us to get a full replacement of our roof. We trudged through the long process with adjusters, but once Debra got involved the problem was resolved within days. Can't thank her enough!"
We responded:
"Laura, it is a pleasure to work with you. I am happy we were able to get a good resolution. Don't hesitate to call, text. or email if we can be of any service. Thanks again, Debra"
Mahdi Hasan
June 11, 2026
5
out of
5
rating by Mahdi Hasan
"A good deal for auto insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Debra Hensley’s Team! We deeply appreciate your kind words here in Lexington . "
David Shaw
June 10, 2026
5
out of
5
rating by David Shaw
"Recently bought a new piece of rental property and the process with Debra Hensley's State Farm office could not have been easier. In the process we changes a renter's policy for my daughter and Emily made the transition so easy. Mauro did a great job setting up a new policy for the new property. I can't reccomend these folks enough. It was a great experience."
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Maris Welgat
June 9, 2026
5
out of
5
rating by Maris Welgat
"I recently switched my insurance policy to Kentucky and have had the pleasure to work with Mark Wright. He has been extremely responsive and helpful in walking me through all the necessary steps. Highly recommend his services!"
We responded:
"Thank you so much for the 5-stars, Maris! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Debra Hensley’s Team anytime."
Michael Goodman
June 4, 2026
5
out of
5
rating by Michael Goodman
"Mark Wright was super helpful and professional in assisting me in transferring my insurance with State Farm from Tennessee to Kentucky. I would highly recommend him for all of your insurance coverage needs!"
We responded:
"Wow, thank you for the 5-star review, Michael! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Robin Feeney
May 20, 2026
5
out of
5
rating by Robin Feeney
"Marilee took care of my auto changes right away and communicated well. I can't say this enough....PEOPLE MATTER! Local agents, not chatbots, not call centers. I call, they assist or fix and the problem is solved. Thank you for keepin ' it human."
We responded:
"Thanks, Robin. I appreciate you taking the time to think about us. Stay safe."
Joyce Huynh
May 19, 2026
5
out of
5
rating by Joyce Huynh
"Emily C. was able to answer all of my questions and concerns, and quick to work on adding another vehicle to my plan, making the entire process seamless. A very capable and reliable representative."
We responded:
"Thank you for your kind review of State Farm Agent Debra Hensley’s Team. We appreciate it!"
Peter Brier
May 19, 2026
5
out of
5
rating by Peter Brier
"Mark was very helpful with my renters insurance needs, which were time sensitive and required attention to detail."
We responded:
"Wow, thank you for the 5-star review, Peter! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Liam
May 13, 2026
5
out of
5
rating by Liam
"Had occasion to request insurance for a second vehicle today, the lady that helped me, Emily, was excellent. Great experience dealing with State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Kailong Zhang
May 13, 2026
5
out of
5
rating by Kailong Zhang
"Mark is very helpful and professional. Excellent service for my home and auto insurance!"
We responded:
"Kailong, thank you for your wonderful review of State Farm Agent Debra Hensley’s Team!"
Caroline Morris
May 12, 2026
5
out of
5
rating by Caroline Morris
"Emily has been able to answer all my questions quickly. She is so paitent and has helped with the many changes required by the leasing office for my daughter's renters policy. She has been such a pleasure to work with."
We responded:
"Caroline, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
Amy Cederlund
May 12, 2026
5
out of
5
rating by Amy Cederlund
"Emily was a great help in providing guidance for our daughter’s renters insurance. Her positive attitude and timely response was just what we needed!"
We responded:
"Amy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
Sarah Clark
May 8, 2026
5
out of
5
rating by Sarah Clark
"Mr. Avalos was extremely helpful and efficient!"
We responded:
"Wow, thank you for the 5-star review, Sarah! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
T C
May 8, 2026
5
out of
5
rating by T C
"Emily's help was outstanding!"
We responded:
"T, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
Amanda York
May 7, 2026
5
out of
5
rating by Amanda York
"Best insurance hands down!! Friendly staff. I saved so much going through them got car insurance, renters insurance, and insurance for my teenage daughter!!"
We responded:
"Thank you for taking the time to leave such a great review, Amanda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Kevin Martinez
May 7, 2026
5
out of
5
rating by Kevin Martinez
"Friendly staff. Very attentive to my needs. I’ve been a client for 30 years."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington . "
Tatia Miracle
May 5, 2026
5
out of
5
rating by Tatia Miracle
"Everyone is always so nice and helpful! Emily Cederlund is on the ball and can answer all my questions! Thank you Emily!"
We responded:
"Thanks so much for the fantastic rating, Tatia! We are so glad you had a positive experience with us here on State Farm Agent Debra Hensley’s Team. If there is anything we can do for you in the future, just give us a shout! "
Clarence
May 5, 2026
5
out of
5
rating by Clarence
"Mauro & the staff at Debra Hensley State Farm are knowledgeable, efficient, and friendly. Five Stars!"
We responded:
"We appreciate your review, Clarence. We are so happy that you had such a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington ! "
David Adkisson
April 30, 2026
5
out of
5
rating by David Adkisson
"Debra's State Farm agency is the BEST! I've been with them for more than 20 years and have had excellent personalized service. Emily just helped me with several policy adjustments and was a joy to work with. I recommend Debra's team enthusiastically!"
We responded:
"Thanks so much for the fantastic rating, David! We are so glad you had a positive experience with us here on State Farm Agent Debra Hensley’s Team. If there is anything we can do for you in the future, just give us a shout! "
Brandon Stapleton
April 28, 2026
5
out of
5
rating by Brandon Stapleton
"We just got notification that one of our policies was lowered without us inquiring at all! That's fantastic news to us. Thanks Emily!!"
We responded:
"We are grateful for your 5-star review, Brandon! Thanks for taking a moment to share your positive rating of State Farm Agent Debra Hensley’s Team here in Lexington . "
Kevin Maddox
April 23, 2026
5
out of
5
rating by Kevin Maddox
"The customer service is and has always been excellent! It’s the main reason I chose to be a client!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."