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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassandra Mansfield

September 22, 2026

5  out of  5
rating by Cassandra Mansfield
"MAURO was very nice, HELPED ME OUT RIGHT AWAY. RAN ALL THE DISCOUNTS THAT WAS AVAILABLE FOR ME. HELPED ME UNDERSTAND THE POLICY AND EVERYTHING IT COVERED. EVERYONE SHOULD GIVE HIM A CALL."
We responded:
"Cassandra, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lexington. "
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Hilda Gomez

September 21, 2026

5  out of  5
rating by Hilda Gomez
"Very kind man. He was very helpful and quick to respond."
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Natalie Rambo

September 18, 2026

5  out of  5
rating by Natalie Rambo
"I have been with Debra Hensley State Farm Insurance for several years now and have only had good experiences. Staff are pleasant and respond in a timely matter. Most recently I called to get a document and Marilee Frantzen sent what I needed immediately while I was still on the phone with her. I highly recommend Debra Hensley State Farm Insurance."
We responded:
"Natalie, thank you for the amazing review! Our Lexington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Debra Hensley, your State Farm Agent "
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Stacie Wojciechowski

September 17, 2026

5  out of  5
rating by Stacie Wojciechowski
"Emily was super helpful!"
We responded:
"Thanks so much for the fantastic rating, Stacie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Hannah Contini

September 16, 2026

5  out of  5
rating by Hannah Contini
"Marilee and Mauro are so incredible to work with. Their communication and hospitality is top tier!!"
We responded:
"Hannah, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Debra Hensley and Team "
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Jeanine

September 16, 2026

1  out of  5
rating by Jeanine
"Very unhappy with this State Farm office! I called to see if I could reduce my homeowners insurance premium and after spending a couple of hours, altogether, talking to a man in their office, he gave me a quote that was $200 higher than what I currently pay. I will be looking for a new State Farm office."
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Isabel Vogel

September 11, 2026

5  out of  5
rating by Isabel Vogel
"Marilee was very helpful and provided what I needed as soon as I asked!"
We responded:
"Thank you so much for your wonderful feedback of us here at Debra Hensley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Debra Hensley’s Insurance Team "
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Kelsey Thomas

September 10, 2026

5  out of  5
rating by Kelsey Thomas
"Mark has been so helpful and kind with helping me get set up with a Kentucky policy. Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lexington to know you had such a great experience with us. "
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Pam Hill

September 4, 2026

5  out of  5
rating by Pam Hill
"Debra and her staff are always courteous, helpful, and prompt."
We responded:
"Pam, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "
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Chris Bravence

September 4, 2026

5  out of  5
rating by Chris Bravence
"I had the pleasure of having Marilee help me. She was extremely willing and helpful with everything I asked of her. Her attention and attitude could not be beat. She did a better job than I ever expected. She's a 100 out of 10! Thank you for everything"
We responded:
"Thank you so much for your wonderful feedback of us here at Debra Hensley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Debra Hensley’s Insurance Team "
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alexa :p

September 4, 2026

5  out of  5
rating by alexa :p
"everyone was so kind!!"
We responded:
"alexa, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Chloe

September 4, 2026

5  out of  5
rating by Chloe
"Mauro was extremely helpful during my time shopping for insurance. He listened to my wants and needs and found the perfect policy for me. 10/10 would recommend."
We responded:
"Wow, thank you for the 5-star review, Chloe! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ally Marshall

September 4, 2026

5  out of  5
rating by Ally Marshall
"Wonderful customer service from Marilee. She helped me and my family with renters insurance and was extremely professional and patient! 10/10 would recommend!!"
We responded:
"Ally, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lexington. "
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Maggie Wall

September 4, 2026

5  out of  5
rating by Maggie Wall
"Highly recommend! Mauro was very knowledgeable and lovely to work with."
We responded:
"Maggie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lexington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Debra Hensley and Team "
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Peyton Gray

September 4, 2026

5  out of  5
rating by Peyton Gray
"Marilee is amazing! She is so friendly, helpful, and genuinely cares about making sure you understand everything and feel taken care of. She’s professional, easy to talk to, and makes the whole process feel simple and stress free. If you’re looking for someone who is knowledgeable, responsive, and truly puts her customers first, I highly recommend Marilee!!!"
We responded:
"Thank you so much for the 5-star rating, Peyton! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Debra Hensley "
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Nautica Disciplina

September 4, 2026

5  out of  5
rating by Nautica Disciplina
"Marilee was the best!! Very helpful and super lovely!"
We responded:
"Hi Nautica, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Debra Hensley, Your State Farm Agent "
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Parker B

September 4, 2026

5  out of  5
rating by Parker B
"Marilee was the sweetest! Helped me with all my questions. Very friendly and welcoming staff!"
We responded:
"Parker, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lexington insurance team is always here and happy to help. "
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Magnolia Van Houten

September 4, 2026

5  out of  5
rating by Magnolia Van Houten
"Great experience!!!!"
We responded:
"Hi Magnolia, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Debra Hensley, Your State Farm Agent "
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Dallas Care

September 4, 2026

5  out of  5
rating by Dallas Care
"Been with them for over a year now. Great communication and fast service. Call and ask for Mauro, he will help you anyway he can!"
We responded:
"Thank you for the 5-star review of Debra Hensley’s team - we really appreciate your kind words! "
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Bob Stoops

September 3, 2026

5  out of  5
rating by Bob Stoops
"Thanks Emily Cederlund for your quick response and resolution to my question!"
We responded:
"Wow, thank you for the 5-star review, Bob! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Shelby Easterwood

September 2, 2026

5  out of  5
rating by Shelby Easterwood
"Mauro was great to work with! I needed insurance quick and he was willing to work with me at the end of a business day to get my home owners insurance taken care of!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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M J

August 31, 2026

5  out of  5
rating by M J
"Always the very best service and so helpful and kind!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lexington to know you had such a great experience with us. "
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Leslie Runco

August 31, 2026

5  out of  5
rating by Leslie Runco
"Marilee was super helpful!"
We responded:
"Hi Leslie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Debra Hensley "
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Martha Parks

August 28, 2026

5  out of  5
rating by Martha Parks
"I have had Debra and her crew as my insurance agents for more than 30 years. I have had no issues with them EVER! They are efficient, detail oriented and have been both supportive and caring this entire time. I love that they give back to the community and support so many social causes. 5 stars and more!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lexington. "
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Casey Blair

August 28, 2026

5  out of  5
rating by Casey Blair
"Emily has been amazing helping me get my auto policy straightened out! She went above and beyond making something that is usually super stressful for me so easy! Can’t recommend her enough!"
We responded:
"Thank you so much for the 5 stars, Casey! We truly appreciate your feedback and are always happy to help whenever you need us. "