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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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iDENTity Dental Studio

October 16, 2026

5  out of  5
rating by iDENTity Dental Studio
"We’ve been with Debra Hensley Insurance for years, and they continue to provide exceptional service! Most recently, Mauro and the team helped us navigate the insurance process for our new home purchase, making everything seamless and stress-free. They’re always responsive, knowledgeable, and genuinely committed to taking care of their clients. It’s refreshing to work with people who value long-term relationships and personal service. We truly appreciate the team and highly recommend them!"
We responded:
"Thank you so much for the 5-star rating, iDENTity! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Debra Hensley "
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Candace Reichbach

October 14, 2026

5  out of  5
rating by Candace Reichbach
"Longtime customer here and always receive excellent service. Emily has been my point of contact recently and I cannot recommend her enough! She’s efficient and thorough and super friendly."
We responded:
"Hi Candace, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Debra Hensley "
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Sandra Robertson

October 13, 2026

5  out of  5
rating by Sandra Robertson
"I've had my auto insurance with Debra for over 45 years now and have always been satisfied with the service provided by her office. Recently had a great interaction with Emily when I called with a request. Staff is always polite and helpful."
We responded:
"Sandra, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lexington. "
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Heather Simpson

October 13, 2026

5  out of  5
rating by Heather Simpson
"Emily was absolutely wonderful to work with! She was so helpful and made sure my new teen driver was getting every discount possible. Adding a teen driver can be stressful, so I really appreciated her taking the time to go over everything and help us save where we could. Highly recommend Emily and State Farm! ⭐️"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Annette Dixon

October 12, 2026

5  out of  5
rating by Annette Dixon
"I love this insurance company they do there best to make life easy and safe thanks to the wonderful workers in there ❤️"
We responded:
"Annette, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lexington insurance team is always here and happy to help. "
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Kimberly Garnett

October 10, 2026

5  out of  5
rating by Kimberly Garnett
"I've been with this office for at least 30 years. I wouldn't go any where else. Emily is always very helpful and friendly. Highly recommend."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lexington to know you had such a great experience with us. "
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Josiah Martinez

October 10, 2026

5  out of  5
rating by Josiah Martinez
"Shout out to Mauro hands down the best agent, very quick and easy and respectful. Needed insurance on a new truck called and had it ready to go within 5 minutes."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Rebecca Coffield

October 8, 2026

5  out of  5
rating by Rebecca Coffield
"Emily C. was super helpful and got my renter's insurance policy rewritten very quickly and over email (I appreciated the convenience)! I recommend her for any of your State Farm insurance questions. :)"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Debra Hensley’s team. "
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nezane

October 6, 2026

5  out of  5
rating by nezane
"Mark was Greta, very helpful and informative with policy advice!"
We responded:
"nezane, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "
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Fredy Torres

October 1, 2026

5  out of  5
rating by Fredy Torres
"Buen servicio"
We responded:
"Thanks so much for the fantastic rating, Fredy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Heavon Davis

September 30, 2026

5  out of  5
rating by Heavon Davis
"Very understanding, patient and helpful, you can tell they love what they do and they do it well"
We responded:
"Thank you so much for the 5 stars, Heavon! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jovy Rei Manalili

September 30, 2026

5  out of  5
rating by Jovy Rei Manalili
"I highly recommend Mauro for his excellent service and support. He helped me get car insurance with an affordable monthly payment, and he is always available whenever I need to make changes to my documents. He is very helpful, responsive, and truly cares about his clients. Thank you, Mauro, for always making things easy!"
We responded:
"Jovy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lexington insurance team is always here and happy to help. "
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Jessica erceg

September 29, 2026

5  out of  5
rating by Jessica erceg
"Mark helped me switch my out of state insurance over and it was absolutely seamless! I was working and needed to communicate via text and email and he had no problem doing that and was able to pull my out of state policy up, get everything switched over, and cancelled my out of state policy for me with no problem! Super fast, efficient, and easy peasy! Not to mention a little bit cheaper! 10/10"
We responded:
"Wow, thank you for the 5-star review, Jessica! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Devion Hager

September 28, 2026

5  out of  5
rating by Devion Hager
"I’ve had them for 10 years! Won’t go to another insurance company or shop around simply because Debra Hensley and her team are so great; easy to get in touch with; helpful with claims; and seem to genuinely care about their customers. They’ve even sent me holiday cards! Would be nice if they sent get well soon cards after accidents. Just a suggestion"
We responded:
"Devion, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lexington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Debra Hensley and Team "
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Alexa Webb

September 24, 2026

5  out of  5
rating by Alexa Webb
"I had a wonderful experience with Mark! He helped me get my homeowner’s insurance for the first time. He was kind, patient and helpful. Shoutout Mark."
We responded:
"Alexa, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "
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Cassandra Mansfield

September 22, 2026

5  out of  5
rating by Cassandra Mansfield
"MAURO was very nice, HELPED ME OUT RIGHT AWAY. RAN ALL THE DISCOUNTS THAT WAS AVAILABLE FOR ME. HELPED ME UNDERSTAND THE POLICY AND EVERYTHING IT COVERED. EVERYONE SHOULD GIVE HIM A CALL."
We responded:
"Cassandra, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lexington. "
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Hilda Gomez

September 21, 2026

5  out of  5
rating by Hilda Gomez
"Very kind man. He was very helpful and quick to respond."
We responded:
"Hilda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lexington insurance team is always here and happy to help. "
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Kristin Collier

September 20, 2026

5  out of  5
rating by Kristin Collier
"Mauro was so outstanding extremely helpful and kind, and helped me with my renters insurance policy and made it so simple and easy! Thank you again"
We responded:
"Thanks so much for the amazing review, Kristin! We really appreciate your support here in Lexington. Just reach out anytime if you need us - we’re here for you. "
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Natalie Rambo

September 18, 2026

5  out of  5
rating by Natalie Rambo
"I have been with Debra Hensley State Farm Insurance for several years now and have only had good experiences. Staff are pleasant and respond in a timely matter. Most recently I called to get a document and Marilee Frantzen sent what I needed immediately while I was still on the phone with her. I highly recommend Debra Hensley State Farm Insurance."
We responded:
"Natalie, thank you for the amazing review! Our Lexington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Debra Hensley, your State Farm Agent "
Profile photo of Stacie Wojciechowski

Stacie Wojciechowski

September 17, 2026

5  out of  5
rating by Stacie Wojciechowski
"Emily was super helpful!"
We responded:
"Thanks so much for the fantastic rating, Stacie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Hannah Contini

September 16, 2026

5  out of  5
rating by Hannah Contini
"Marilee and Mauro are so incredible to work with. Their communication and hospitality is top tier!!"
We responded:
"Hannah, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Debra Hensley and Team "
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Jeanine

September 16, 2026

1  out of  5
rating by Jeanine
"Very unhappy with this State Farm office! I called to see if I could reduce my homeowners insurance premium and after spending a couple of hours, altogether, talking to a man in their office, he gave me a quote that was $200 higher than what I currently pay. I will be looking for a new State Farm office."
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Isabel Vogel

September 11, 2026

5  out of  5
rating by Isabel Vogel
"Marilee was very helpful and provided what I needed as soon as I asked!"
We responded:
"Thank you so much for your wonderful feedback of us here at Debra Hensley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Debra Hensley’s Insurance Team "
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Kelsey Thomas

September 10, 2026

5  out of  5
rating by Kelsey Thomas
"Mark has been so helpful and kind with helping me get set up with a Kentucky policy. Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lexington to know you had such a great experience with us. "
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Pam Hill

September 4, 2026

5  out of  5
rating by Pam Hill
"Debra and her staff are always courteous, helpful, and prompt."
We responded:
"Pam, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "