State Farm® Insurance Agent Debra Hensley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Clark
May 8, 2026
5
out of
5
rating by Sarah Clark
"Mr. Avalos was extremely helpful and efficient!"
We responded:
"Wow, thank you for the 5-star review, Sarah! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
T C
May 8, 2026
5
out of
5
rating by T C
"Emily's help was outstanding!"
We responded:
"T, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
Amanda York
May 7, 2026
5
out of
5
rating by Amanda York
"Best insurance hands down!! Friendly staff. I saved so much going through them got car insurance, renters insurance, and insurance for my teenage daughter!!"
We responded:
"Thank you for taking the time to leave such a great review, Amanda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Kevin Martinez
May 7, 2026
5
out of
5
rating by Kevin Martinez
"Friendly staff. Very attentive to my needs. I’ve been a client for 30 years."
Tatia Miracle
May 5, 2026
5
out of
5
rating by Tatia Miracle
"Everyone is always so nice and helpful! Emily Cederlund is on the ball and can answer all my questions! Thank you Emily!"
We responded:
"Thanks so much for the fantastic rating, Tatia! We are so glad you had a positive experience with us here on State Farm Agent Debra Hensley’s Team. If there is anything we can do for you in the future, just give us a shout! "
Clarence
May 5, 2026
5
out of
5
rating by Clarence
"Mauro & the staff at Debra Hensley State Farm are knowledgeable, efficient, and friendly. Five Stars!"
We responded:
"We appreciate your review, Clarence. We are so happy that you had such a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington ! "
David Adkisson
April 30, 2026
5
out of
5
rating by David Adkisson
"Debra's State Farm agency is the BEST! I've been with them for more than 20 years and have had excellent personalized service. Emily just helped me with several policy adjustments and was a joy to work with. I recommend Debra's team enthusiastically!"
We responded:
"Thanks so much for the fantastic rating, David! We are so glad you had a positive experience with us here on State Farm Agent Debra Hensley’s Team. If there is anything we can do for you in the future, just give us a shout! "
Brandon Stapleton
April 28, 2026
5
out of
5
rating by Brandon Stapleton
"We just got notification that one of our policies was lowered without us inquiring at all! That's fantastic news to us. Thanks Emily!!"
We responded:
"We are grateful for your 5-star review, Brandon! Thanks for taking a moment to share your positive rating of State Farm Agent Debra Hensley’s Team here in Lexington . "
Kevin Maddox
April 23, 2026
5
out of
5
rating by Kevin Maddox
"The customer service is and has always been excellent! It’s the main reason I chose to be a client!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Mary Sparkman
April 23, 2026
5
out of
5
rating by Mary Sparkman
"Emily has been a great help to me updating my homeowners insurance and sending info to my mortgage. I’m going with her!"
We responded:
"Mary, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Cee T
April 21, 2026
5
out of
5
rating by Cee T
"Excellent service and great communication. I would recommend Mauro for your insurance needs!"
We responded:
"Cee, thank you for your wonderful review of State Farm Agent Debra Hensley’s Team!"
Davita Hawkins
April 20, 2026
5
out of
5
rating by Davita Hawkins
"The staff there are awesome. I would recommend 100%"
We responded:
"Thank you for taking the time to leave such a great review, Davita. We strive for excellence in all things insurance and are grateful for your positive feedback. "
John Schaaf
April 17, 2026
5
out of
5
rating by John Schaaf
"Debra Hensley & everybody in her State Farm office are always responsive & very helpful when there’s any question about coverage issues. We’ve done business with Debra for many years & highly recommend her."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Rachel Savane
April 17, 2026
5
out of
5
rating by Rachel Savane
"I LOVE Drive Safe & Save! Debra Hensley and her staff are so kind and competent that I have happily given them my insurance biz in multiple ways. I check my driving habits occasionally with the app so I can improve my safety practices and get a discount for it."
We responded:
"Thank you for the fantastic review, Rachel! We are always here to help with your insurance needs here in Lexington . "
Chasity Combs
April 17, 2026
5
out of
5
rating by Chasity Combs
"I would like to thank Mark for all the help on get me some car insurance. All the other companies I went through was charging a warm and leg but when I spoke to him he was very helpful Thanks Mark for your service I really appreciate it ☺️"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Debra Hensley’s Team! We deeply appreciate your kind words here in Lexington . "
bob cranfill
April 17, 2026
5
out of
5
rating by bob cranfill
"Great experience with this office. Special Kudos to Mark who has been very helpful with a recent transaction!"
We responded:
"bob, thank you for your wonderful review of State Farm Agent Debra Hensley’s Team!"
Stephanie Love
April 17, 2026
5
out of
5
rating by Stephanie Love
"Debra Hensley for president and Emily for vice president. This office puts the customer first and are consistently quick and efficient"
We responded:
"Thank you so much for the 5-stars, Stephanie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Debra Hensley’s Team anytime."
Amber Roher
April 16, 2026
5
out of
5
rating by Amber Roher
"Always a pleasure able experience working with this office."
We responded:
"Thank you so much for the 5-stars, Amber! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Debra Hensley’s Team anytime."
Mambuna Bojang
April 14, 2026
5
out of
5
rating by Mambuna Bojang
"Emily always quickly responds to all my enquiries in a timely and professional manner."
We responded:
"Thank you for the fantastic review, Mambuna! We are always here to help with your insurance needs here in Lexington . "
janice aragon
April 14, 2026
5
out of
5
rating by janice aragon
"The Costumer Service Representative Emily Cederlund, is an asset to State Farm Insurance. We are very pleased with her service and advice."
We responded:
"janice, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
Sherry Stivers
April 10, 2026
1
out of
5
rating by Sherry Stivers
"On February 25th, my car was in an accident that damaged the front end and caused a new scratch and dent on the rear driver’s side. At Don Jacobs, a State Farm-approved shop, the estimator confirmed it was accident-related. After that, Don Jacobs refused to fix the car, and I had to tow it elsewhere, seemingly due to friction between State Farm and Don Jacobs after that estimate. Despite a revised police report and body cam evidence, State Farm refused to cover the rear damage. I’ve been insured since I was 16, and at 60, I’ve never filed a claim or a complaint—until now. They insisted I file a second claim, wasting my one-time forgiveness. I had to correct them that forgiveness follows the driver, not the car. This has caused immense stress. I just want the full coverage I’ve paid for, which they’ve refused."
We responded:
"We are so sorry you were disappointed with the outcome of your claim. As you know, our office did all we could to assist. We strongly recommend you file an official complaint with State Farm by calling 855.733.7333. If we can be of any help, please let us know. "
Sherrie Fleckinstein
April 9, 2026
5
out of
5
rating by Sherrie Fleckinstein
"I wish I could give them 10 stars! I have been a client of Debra's for at least 40 years and the service i receive from them is beyond superb! You are not just a client, you are a part of their family. When you call the office you will speak to someone and your questions will be answered and taken care of right away. If you are looking for an excellent insurance agent, I cannot recommend Debra enough."
We responded:
"Thank you so much for the 5-star rating, Sherrie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
elysse a
April 3, 2026
5
out of
5
rating by elysse a
"Mark really helped me out, and was very prompt and courteous!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington . "
Seth & Emily Yocum
April 1, 2026
5
out of
5
rating by Seth & Emily Yocum
"Mark has been incredibly helpful! I recently moved from another state, and Mark made the transition incredibly easy. Every time I’ve called he has our information ready and remembers exactly where we left off. He has been very thorough and always keeps us informed of every step while working through home and auto insurance."
We responded:
"Thank you so much for the 5-stars, Seth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
maggie morrow
March 27, 2026
5
out of
5
rating by maggie morrow
"This team is so kind and efficient in getting you what you need. I’d recommend them to anyone! Mauro was fantastic in answering all my questions and getting me insured."
We responded:
"Wow, thank you for the 5-star review, maggie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"