Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of allie zastrow

allie zastrow

August 12, 2025

5  out of  5
rating by allie zastrow
"I use Debra Hensley's office for my renter's insurance at my college apartment. Marilee Frantzen was my account representative, and she was amazing! She was so kind both over the phone and via email, and she was so patient and helpful when I needed to change items on my policy. I definitely recommend them; they can get you what you need, and the customer service is outstanding."
Profile photo of Ashton Cook

Ashton Cook

August 1, 2025

5  out of  5
rating by Ashton Cook
"Mauro was a pleasure to work with, setting up exactly what I needed at an affordable price in under 8 minutes!"
Profile photo of Dana Fugate

Dana Fugate

July 31, 2025

5  out of  5
rating by Dana Fugate
"Mauro was so helpful and made the process of getting insurance for my daughter’s apartment so easy! Highly recommend! Fast and friendly service, great prices for rental insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tomas McCormack

Tomas McCormack

July 30, 2025

5  out of  5
rating by Tomas McCormack
"Efficient and very helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of carol straus

carol straus

July 30, 2025

5  out of  5
rating by carol straus
"Many years of excellent service, always with speed, expertise and gratitude for the privilege of serving me. It’s the kind of office where a real, knowledgeable person answers the phone and pulls up your file in about 2 seconds."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Caitlin Ellis

Caitlin Ellis

July 24, 2025

5  out of  5
rating by Caitlin Ellis
"Mark was so helpful and professional!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Elizabeth Beutjer-Feldman

Elizabeth Beutjer-Feldman

July 23, 2025

5  out of  5
rating by Elizabeth Beutjer-Feldman
"Love this agency so much! Appreciate Mauro assisting and getting my personal property and liability policy started. He was wonderful and he made the process easier than I had expected. Anytime I have reached out to make updates to my policies if I can’t do it myself online, Marilee is always a pleasure to work with. Bottom line: Everyone here is remarkable! I will definitely refer my family and friends to this agency for any insurance needs in the state of Kentucky."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Valerie Deep

Valerie Deep

July 18, 2025

5  out of  5
rating by Valerie Deep
"Mauro at State Farm helped my family transfer our home owner’s insurance from one home to another with ease. He was easy to reach and communicate with. He made adulting a little less stressful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Alvaro Guillen ramirez

Alvaro Guillen ramirez

July 11, 2025

5  out of  5
rating by Alvaro Guillen ramirez
"Excelente servicio"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Debra"
Profile photo of Ken Weaver

Ken Weaver

July 9, 2025

5  out of  5
rating by Ken Weaver
"Outstanding service for clients and community at large."
We responded:
"Ahhh, thank you, Ken. Thank you for your kind words! We're delighted to hear that you've found our service to be outstanding, we're truly committed to making an impact and we're glad we met that mark for you. Thank you for choosing us! -Debra"
Profile photo of Lida Oxnard

Lida Oxnard

June 29, 2025

5  out of  5
rating by Lida Oxnard
"I was fortunate to work with Mark Wright for home insurance and car insurance, and hopefully an umbrella insurance in the future. His response was always punctual, he was on task with the problems we encountered, he was kind and patient. Many thanks to Debra Hensley and her group."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Debra"
Profile photo of Douglass Bratt

Douglass Bratt

June 18, 2025

5  out of  5
rating by Douglass Bratt
"Kind, helpful agency that’s very easy to work with. Strongly recommend."
We responded:
"Hi. Douglass! Where have the years gone. I hope you are doing well. I'm sorry about the loss of your father. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Colton Hanks

Colton Hanks

June 13, 2025

5  out of  5
rating by Colton Hanks
"Mark was fantastic, very knowledgeable and customer service was incredible, above and beyond. 10/10 would recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Courtney Easley

Courtney Easley

June 13, 2025

5  out of  5
rating by Courtney Easley
"Quick and easy to get a quote and they attempt to get you all the discounts you can get."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Eric Dixon

Eric Dixon

June 11, 2025

5  out of  5
rating by Eric Dixon
"I have been a customer of this office for over ten years. They have always been incredibly helpful, friendly, and prompt. Marilee is also a wonderful rep to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Debra"
Profile photo of Erin McGuire

Erin McGuire

June 11, 2025

5  out of  5
rating by Erin McGuire
"Marilee was kind, responsive, and super helpful! Definitely recommend this office."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Debra"
Profile photo of Hailey Armstrong

Hailey Armstrong

June 10, 2025

5  out of  5
rating by Hailey Armstrong
"Mark was excellent in caring for my husband and I! He helped us get insured quickly after moving and was available as soon as we walked in! He was kind and explained everything with detail and clarity"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Debra"
Profile photo of Mindy Wilson

Mindy Wilson

June 10, 2025

5  out of  5
rating by Mindy Wilson
"Thinking of using another agent would just be wrong..... use Mark Wright!! He was helpful, knowledgeable & incredibly nice!! So glad I called him!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Debra"
Profile photo of Raquel Ralston

Raquel Ralston

May 31, 2025

5  out of  5
rating by Raquel Ralston
"Mauro and Marilee were absolutely amazing! They thoroughly explained everything under their auto coverage policy and saved me over half the amount of what I was paying with triple A!! Highly recommend, everyone was so welcoming too!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Debra"
Profile photo of Kenneth Hughes

Kenneth Hughes

May 23, 2025

5  out of  5
rating by Kenneth Hughes
"Debra and her outstanding staff are very attentive and knowledgeable. They respond to my requests/questions quickly and efficiently. I would recommend them without hesitation."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Debra"
Profile photo of Alvaro Guillen ramirez

Alvaro Guillen ramirez

May 20, 2025

5  out of  5
rating by Alvaro Guillen ramirez
"Muy buen servicio y buena atención recomendados"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Debra"
Profile photo of Jeanene Gibson

Jeanene Gibson

May 16, 2025

5  out of  5
rating by Jeanene Gibson
"I received excellent service from Mauro. He took my call right away. I didn't have to wait for a call back. He was able to get my house insured same day.. I love STATE FARM."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Debra"
Profile photo of Amanda Richie-Jones

Amanda Richie-Jones

May 15, 2025

5  out of  5
rating by Amanda Richie-Jones
"Morgan Hobbs helped me add my son to my auto insurance and she was very graciously informative and answered all my questions. We had calls and emails back and forth and she kept up with them simultaneously while also being efficient getting the policy started asap. I would recommend her and State Farm to anyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Debra"
Profile photo of Lisa Dobbs

Lisa Dobbs

May 13, 2025

5  out of  5
rating by Lisa Dobbs
"Mark was spectacular! He helped me with a mutual customer so we could protect him in both GA and KY! Thank you for your prompt attention to detail."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Debra"
Profile photo of tina martinez

tina martinez

May 6, 2025

5  out of  5
rating by tina martinez
"My son just got his permit I reached out to see how much my insurance would go up. I cant get a quote till he has his license. I was worried about price. Merrilee was helpful by telling me all the things I can do to get a discount. I had no clue we can get a discount for drive safe( have a beacon in car),steer clear ( learning modules for son) and good student ( for just having good grades). Hopefully using these discounts will help me a lot with price. I have my 3 vehicles and home owner insurance through them already. This was the friendliest receptionist I have talked to in a while"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Debra"