Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrice Ingram

Patrice Ingram

November 9, 2026

5  out of  5
rating by Patrice Ingram
"This office is wonderful. The staff is very helpful and I’ve even referred my brother to them."
We responded:
"Thank you so much for your wonderful feedback of us here at Debra Hensley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Debra Hensley’s Insurance Team "
Profile photo of Claire Pabst

Claire Pabst

November 5, 2026

5  out of  5
rating by Claire Pabst
"Always quick and very helpful! Marilee was very kind!"
We responded:
"Thank you for the 5-star review of Debra Hensley’s team - we really appreciate your kind words! "
Profile photo of ISADELEYN MARTINEZ

ISADELEYN MARTINEZ

November 5, 2026

5  out of  5
rating by ISADELEYN MARTINEZ
"Had a great experience working with Mark. The process was smooth and quick. Thank you Mark for your help!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Aria

Aria

November 4, 2026

5  out of  5
rating by Aria
"I had a great experience working with Mark Wright at State Farm. He was very helpful, responsive, and patient throughout the process of setting up my renters insurance. He answered all my questions clearly and made everything easy and straightforward. Highly recommend!"
We responded:
"Thank you so much for the 5 stars, Aria! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Barbara Jones

Barbara Jones

October 31, 2026

5  out of  5
rating by Barbara Jones
"Really appreciated the great customer service from Mauro. Couldn’t have asked for a better experience."
We responded:
"Hi Barbara, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Debra Hensley’s team.  Please reach out to us if any questions come up!  - Debra Hensley’s Insurance Team "
Profile photo of Jalynn Taulbee

Jalynn Taulbee

October 30, 2026

5  out of  5
rating by Jalynn Taulbee
"Mauro and Marilee made my auto insurance transition seamless. I really appreciate them taking such great care of me and also getting me a lower rate! They’re awesome!!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Bill Coggin

Bill Coggin

October 29, 2026

5  out of  5
rating by Bill Coggin
"Great service from Emily Cederlund to get coverage on new vehicle. Love the Debra Hensley agency."
We responded:
"Bill, thank you for the amazing review! Our Lexington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Debra Hensley, your State Farm Agent "
Profile photo of Preston Parker

Preston Parker

October 23, 2026

5  out of  5
rating by Preston Parker
"Mark was great"
We responded:
"Thank you so much for the 5-star rating, Preston! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Debra Hensley "
Profile photo of Angel Fluker

Angel Fluker

October 23, 2026

5  out of  5
rating by Angel Fluker
"Mark Wright has been a pleasure to work with regarding our policies. Very knowledgeable, professional, and personable."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Simonne Petersen

Simonne Petersen

October 23, 2026

5  out of  5
rating by Simonne Petersen
"Debra and her team are always so friendly, understanding and quick to help. I feel very supported and left in good hands whenever working with them. Thank you so much!"
We responded:
"Thank you so much for your kind review, Simonne!  If you need insurance assistance, we are just an email or call away! - Debra Hensley, your State Farm Agent   "
Profile photo of Ken Kikuchi

Ken Kikuchi

October 22, 2026

5  out of  5
rating by Ken Kikuchi
"Mark Wright was exceptional in working with us to make sure we had the coverage we needed. The whole transaction was very professionally handled."
We responded:
"Wow, thank you for the 5-star review, Ken! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Paige Kikuchi

Paige Kikuchi

October 21, 2026

5  out of  5
rating by Paige Kikuchi
"We recently switched to Debra Hensley/State Farm after over 30 years with our previous insurer. It came down to finding better pricing and service. I actually speak to someone local when I call. We worked with Mark and he gathered our info and had quotes for us within a day. Excellent follow up as well."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Kelly Flood

Kelly Flood

October 20, 2026

5  out of  5
rating by Kelly Flood
"Professional, kind, informed staff, like Emily C. , make for a terrific insurance and financial support team. Debra Hensley is in a league all her own in talent and heart."
Profile photo of Matthew Cessna

Matthew Cessna

October 20, 2026

5  out of  5
rating by Matthew Cessna
"I cannot say enough wonderful things about Debra Hensley’s State Farm office! The level of customer service, professionalism, and genuine care is exceptional. It is refreshing to work with people who truly value their customers and go above and beyond to make sure their needs are met.

What really sets this office apart is the personal attention and willingness to take the time to answer questions, explain options, and make the entire insurance process as easy and stress-free as possible. You never feel like just another policy number. You feel valued and appreciated.

If you’re looking for an insurance agency that combines outstanding service with a personal touch, I wholeheartedly recommend Debra Hensley and her team. Five stars all the way!"
We responded:
"Thanks so much for the amazing review, Matthew! We really appreciate your support here in Lexington. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Judith Burris

Judith Burris

October 20, 2026

5  out of  5
rating by Judith Burris
"The staff at Debra Hensley State Farm Insurance Agency have been so helpful and supportive to me. I appreciate their service so much!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington . "
Profile photo of Nat Voy

Nat Voy

October 19, 2026

5  out of  5
rating by Nat Voy
"Very good!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of iDENTity Dental Studio

iDENTity Dental Studio

October 16, 2026

5  out of  5
rating by iDENTity Dental Studio
"We’ve been with Debra Hensley Insurance for years, and they continue to provide exceptional service! Most recently, Mauro and the team helped us navigate the insurance process for our new home purchase, making everything seamless and stress-free. They’re always responsive, knowledgeable, and genuinely committed to taking care of their clients. It’s refreshing to work with people who value long-term relationships and personal service. We truly appreciate the team and highly recommend them!"
We responded:
"Thank you so much for the 5-star rating, iDENTity! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Debra Hensley "
Profile photo of Candace Reichbach

Candace Reichbach

October 14, 2026

5  out of  5
rating by Candace Reichbach
"Longtime customer here and always receive excellent service. Emily has been my point of contact recently and I cannot recommend her enough! She’s efficient and thorough and super friendly."
We responded:
"Hi Candace, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Debra Hensley "
Profile photo of Sandra Robertson

Sandra Robertson

October 13, 2026

5  out of  5
rating by Sandra Robertson
"I've had my auto insurance with Debra for over 45 years now and have always been satisfied with the service provided by her office. Recently had a great interaction with Emily when I called with a request. Staff is always polite and helpful."
We responded:
"Sandra, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lexington. "
Profile photo of Heather Simpson

Heather Simpson

October 13, 2026

5  out of  5
rating by Heather Simpson
"Emily was absolutely wonderful to work with! She was so helpful and made sure my new teen driver was getting every discount possible. Adding a teen driver can be stressful, so I really appreciated her taking the time to go over everything and help us save where we could. Highly recommend Emily and State Farm! ⭐️"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Annette Dixon

Annette Dixon

October 12, 2026

5  out of  5
rating by Annette Dixon
"I love this insurance company they do there best to make life easy and safe thanks to the wonderful workers in there ❤️"
We responded:
"Annette, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lexington insurance team is always here and happy to help. "
Profile photo of Kimberly Garnett

Kimberly Garnett

October 10, 2026

5  out of  5
rating by Kimberly Garnett
"I've been with this office for at least 30 years. I wouldn't go any where else. Emily is always very helpful and friendly. Highly recommend."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lexington to know you had such a great experience with us. "
Profile photo of Josiah Martinez

Josiah Martinez

October 10, 2026

5  out of  5
rating by Josiah Martinez
"Shout out to Mauro hands down the best agent, very quick and easy and respectful. Needed insurance on a new truck called and had it ready to go within 5 minutes."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Rebecca Coffield

Rebecca Coffield

October 8, 2026

5  out of  5
rating by Rebecca Coffield
"Emily C. was super helpful and got my renter's insurance policy rewritten very quickly and over email (I appreciated the convenience)! I recommend her for any of your State Farm insurance questions. :)"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Debra Hensley’s team. "
Profile photo of nezane

nezane

October 6, 2026

5  out of  5
rating by nezane
"Mark was Greta, very helpful and informative with policy advice!"
We responded:
"nezane, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "