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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Feeney

May 20, 2026

5  out of  5
rating by Robin Feeney
"Marilee took care of my auto changes right away and communicated well. I can't say this enough....PEOPLE MATTER! Local agents, not chatbots, not call centers. I call, they assist or fix and the problem is solved. Thank you for keepin ' it human."
We responded:
"Thanks, Robin. I appreciate you taking the time to think about us. Stay safe."
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Joyce Huynh

May 19, 2026

5  out of  5
rating by Joyce Huynh
"Emily C. was able to answer all of my questions and concerns, and quick to work on adding another vehicle to my plan, making the entire process seamless. A very capable and reliable representative."
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Peter Brier

May 19, 2026

5  out of  5
rating by Peter Brier
"Mark was very helpful with my renters insurance needs, which were time sensitive and required attention to detail."
We responded:
"Wow, thank you for the 5-star review, Peter! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Liam

May 13, 2026

5  out of  5
rating by Liam
"Had occasion to request insurance for a second vehicle today, the lady that helped me, Emily, was excellent. Great experience dealing with State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kailong Zhang

May 13, 2026

5  out of  5
rating by Kailong Zhang
"Mark is very helpful and professional. Excellent service for my home and auto insurance!"
We responded:
"Kailong, thank you for your wonderful review of State Farm Agent Debra Hensley’s Team!"
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Caroline Morris

May 12, 2026

5  out of  5
rating by Caroline Morris
"Emily has been able to answer all my questions quickly. She is so paitent and has helped with the many changes required by the leasing office for my daughter's renters policy. She has been such a pleasure to work with."
We responded:
"Caroline, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
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Amy Cederlund

May 12, 2026

5  out of  5
rating by Amy Cederlund
"Emily was a great help in providing guidance for our daughter’s renters insurance. Her positive attitude and timely response was just what we needed!"
We responded:
"Amy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
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Sarah Clark

May 8, 2026

5  out of  5
rating by Sarah Clark
"Mr. Avalos was extremely helpful and efficient!"
We responded:
"Wow, thank you for the 5-star review, Sarah! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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T C

May 8, 2026

5  out of  5
rating by T C
"Emily's help was outstanding!"
We responded:
"T, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away!"
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Amanda York

May 7, 2026

5  out of  5
rating by Amanda York
"Best insurance hands down!! Friendly staff. I saved so much going through them got car insurance, renters insurance, and insurance for my teenage daughter!!"
We responded:
"Thank you for taking the time to leave such a great review, Amanda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kevin Martinez

May 7, 2026

5  out of  5
rating by Kevin Martinez
"Friendly staff. Very attentive to my needs. I’ve been a client for 30 years."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington . "
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Tatia Miracle

May 5, 2026

5  out of  5
rating by Tatia Miracle
"Everyone is always so nice and helpful! Emily Cederlund is on the ball and can answer all my questions! Thank you Emily!"
We responded:
"Thanks so much for the fantastic rating, Tatia! We are so glad you had a positive experience with us here on State Farm Agent Debra Hensley’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Clarence

May 5, 2026

5  out of  5
rating by Clarence
"Mauro & the staff at Debra Hensley State Farm are knowledgeable, efficient, and friendly. Five Stars!"
We responded:
"We appreciate your review, Clarence. We are so happy that you had such a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington ! "
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David Adkisson

April 30, 2026

5  out of  5
rating by David Adkisson
"Debra's State Farm agency is the BEST! I've been with them for more than 20 years and have had excellent personalized service. Emily just helped me with several policy adjustments and was a joy to work with. I recommend Debra's team enthusiastically!"
We responded:
"Thanks so much for the fantastic rating, David! We are so glad you had a positive experience with us here on State Farm Agent Debra Hensley’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Brandon Stapleton

April 28, 2026

5  out of  5
rating by Brandon Stapleton
"We just got notification that one of our policies was lowered without us inquiring at all! That's fantastic news to us. Thanks Emily!!"
We responded:
"We are grateful for your 5-star review, Brandon! Thanks for taking a moment to share your positive rating of State Farm Agent Debra Hensley’s Team here in Lexington . "
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Kevin Maddox

April 23, 2026

5  out of  5
rating by Kevin Maddox
"The customer service is and has always been excellent! It’s the main reason I chose to be a client!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mary Sparkman

April 23, 2026

5  out of  5
rating by Mary Sparkman
"Emily has been a great help to me updating my homeowners insurance and sending info to my mortgage. I’m going with her!"
We responded:
"Mary, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cee T

April 21, 2026

5  out of  5
rating by Cee T
"Excellent service and great communication. I would recommend Mauro for your insurance needs!"
We responded:
"Cee, thank you for your wonderful review of State Farm Agent Debra Hensley’s Team!"
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Davita Hawkins

April 20, 2026

5  out of  5
rating by Davita Hawkins
"The staff there are awesome. I would recommend 100%"
We responded:
"Thank you for taking the time to leave such a great review, Davita. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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John Schaaf

April 17, 2026

5  out of  5
rating by John Schaaf
"Debra Hensley & everybody in her State Farm office are always responsive & very helpful when there’s any question about coverage issues. We’ve done business with Debra for many years & highly recommend her."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rachel Savane

April 17, 2026

5  out of  5
rating by Rachel Savane
"I LOVE Drive Safe & Save! Debra Hensley and her staff are so kind and competent that I have happily given them my insurance biz in multiple ways. I check my driving habits occasionally with the app so I can improve my safety practices and get a discount for it."
We responded:
"Thank you for the fantastic review, Rachel! We are always here to help with your insurance needs here in Lexington . "
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Chasity Combs

April 17, 2026

5  out of  5
rating by Chasity Combs
"I would like to thank Mark for all the help on get me some car insurance. All the other companies I went through was charging a warm and leg but when I spoke to him he was very helpful Thanks Mark for your service I really appreciate it ☺️"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Debra Hensley’s Team! We deeply appreciate your kind words here in Lexington . "
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bob cranfill

April 17, 2026

5  out of  5
rating by bob cranfill
"Great experience with this office. Special Kudos to Mark who has been very helpful with a recent transaction!"
We responded:
"bob, thank you for your wonderful review of State Farm Agent Debra Hensley’s Team!"
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Stephanie Love

April 17, 2026

5  out of  5
rating by Stephanie Love
"Debra Hensley for president and Emily for vice president. This office puts the customer first and are consistently quick and efficient"
We responded:
"Thank you so much for the 5-stars, Stephanie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Debra Hensley’s Team anytime."
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Amber Roher

April 16, 2026

5  out of  5
rating by Amber Roher
"Always a pleasure able experience working with this office."
We responded:
"Thank you so much for the 5-stars, Amber! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Debra Hensley’s Team anytime."