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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katie Swim

February 10, 2026

5  out of  5
rating by Katie Swim
"Exceptional service - always go beyond - informative and lovely to work with"
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Amadou Diop

February 6, 2026

5  out of  5
rating by Amadou Diop
"Really welcoming place with nice workers, I had Mauro and beside the fact that he’s nice and funny he helped me getting my insurance from 330$ to 140$ which is huge so I really recommend"
We responded:
"Thank you for your kind review of State Farm Agent Debra Hensley’s Team. We appreciate it! Thank you for the amazing review, Amadou! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Aaron

February 6, 2026

5  out of  5
rating by Aaron
"Always happy with the service. They do exactly what you need and don’t try to upsell you."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Debra Hensley’s Team. "
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Luther King

February 6, 2026

5  out of  5
rating by Luther King
"Everyone at this office, have treated me kind and professionally. They always respond immediately to my phone calls, answer any questions that I have. And I would and have highly recommended this office and their services to everyone. I want to thank them personally. Luther king."
We responded:
"Luther, thank you for taking the time to write. We truly value your business. I appreciate the kind words and will share them with my staff."
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Sara Ihrig

February 5, 2026

5  out of  5
rating by Sara Ihrig
"Mark was super helpful with setting me up with car insurance! I was super happy to work with him!"
We responded:
"Thank you so much for the 5-stars, Sara! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Maggie Scholl

February 3, 2026

5  out of  5
rating by Maggie Scholl
"I have been off and on with Debra Hensley’s office for 23 years, and when our homeowners insurance was going up AGAIN ($1000 over the past 2 years despite zero claims) I called Debra’s office again. Mark answered the call, and is saving us not only the $1000 on homeowners, but $100/month on auto, even with 2 teenage drivers. Mark has been extremely helpful in getting everything switched over and I regret ever leaving (again!) to begin with! State Farm truly is the gold standard for insurance needs."
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H Dailey

January 30, 2026

5  out of  5
rating by H Dailey
"Emily is always so helpful and has fantastic communication."
We responded:
"Thanks for your kind words. Emily is a wonderful Team Member. I agree she has excellent communication skills. We will always strive to provide remarkable service. Have a nice weekend. Stay warm it is going to be very cold."
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Markell Heyward

January 30, 2026

5  out of  5
rating by Markell Heyward
"Mark was great explaining the way my coverages work. I’ve never had any agent take the time to explain coverages to me so it was much appreciated. I will make my decision soon but Mark will be hard to say no to. Highly recommended from a service standpoint alone."
We responded:
"Wow, thank you for the 5-star review, Markell! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Markel. Have a nice weekend! Debra"
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Dawnica Young

January 30, 2026

5  out of  5
rating by Dawnica Young
"I had the pleasure working with Mauro. He was kind and very knowledgeable. He was able to get me the best rate for my home and, auto insurance. Highly recommend."
We responded:
"Thank you so much for the 5-star rating, Dawnica! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Patrice Carroll

January 30, 2026

5  out of  5
rating by Patrice Carroll
"I am delighted to provide a google posting about Debra Hensley's State Farm Insurance Agency! I have been with Debra's agency for over 15 years. I continue to be impressed by the level of professional assistance and courtesy shown to me in very authentic ways by her entire staff! Whether a simple question or inquiry or a complicated one...they have all shown great patience and interest in whatever needs I might inquire about. It is without hesitation that I highly recommend Debra's agency for all your insurance needs! Go pay them a visit or talk with them on the phone and see just how sincere, friendly and knowledgeable they all are!"
We responded:
"Patrice, it means so much to me that you, a long term customer, writes such a wonderful review. Thank you for your business throughout the years and for these kind and generous words."
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Geilenys Abstengo

January 30, 2026

5  out of  5
rating by Geilenys Abstengo
"Estoy muy satisfecha y agradecida con mi seguro de carro. La atención fue excelente, el proceso claro y el apoyo constante. En situaciones así uno valora mucho la responsabilidad y el trato humano, y ellos cumplieron totalmente. Los recomiendo con toda confianza. Desde el primer contacto fueron amables, atentos y eficientes. En un momento de estrés me dieron tranquilidad y una solución rápida. Muy recomendable.Gracias Saludos y bendiciones 🙏😍"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington . "
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René Aguiluz

January 28, 2026

5  out of  5
rating by René Aguiluz
"Thanks Emily and Rachel for always being friendly and thorough!"
We responded:
"René, thank you for your wonderful review of State Farm Agent Debra Hensley’s Team! René, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Debra Hensley’s Team! "
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Samantha Green

January 28, 2026

5  out of  5
rating by Samantha Green
"Audrey is amazing! She is quick to respond and works hard to ensure that I have the best rates! She is very knowledgeable and kind. Thank you Audrey for always helping me and answering all my questions!!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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D A

January 28, 2026

5  out of  5
rating by D A
"I’ve worked with several auto insurance agencies, and most treat you like a policy number. Debra Hensley’s agency is the opposite. Their team is responsive and genuinely helpful. Marilee deserves special recognition. On multiple occasions, she resolved policy-related technical issues within 24 hours. This is the best auto insurance agency I’ve worked with."
We responded:
"Thank you for your kind review of State Farm Agent Debra Hensley’s Team. We appreciate it! Thank you for the amazing review, D! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Lee Ann Clark

January 27, 2026

5  out of  5
rating by Lee Ann Clark
"Best insurance office - they are always so helpful!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Lee, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Debra Hensley’s Team—we are always here to help! "
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Miya Hendren

January 25, 2026

5  out of  5
rating by Miya Hendren
"Greatly appreciated Debra Hensley and her staff on a recent claim. Everyone there was very polite and helpful through process ensuring that it went smoothly."
We responded:
"Thank you so much for the 5-stars, Miya! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Karen Crabtree

January 23, 2026

5  out of  5
rating by Karen Crabtree
"I just moved and Mauro made the process very easy for me when transfering agents. He and the rest of the staff were very professional and friendly and even called to check on my move and to ensure that everything had been finalized. Would highly recommend them!"
We responded:
"Karen, thanks for the kind words and thank you for transferring to my agency. My Team and I will always give you our best. You deserve no less. Mauro is a great addition to my office. He takes tremendous pride in his work. Stay safe. As you know, we have some bad weather coming our way. Thanks again. Debra "
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Robin Swearinger

January 23, 2026

5  out of  5
rating by Robin Swearinger
"Auto and home insurance. Always friendly and reliable and helpful."
We responded:
"We appreciate your review, Robin. We are so happy that you had such a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington ! "
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Devine Biragane

January 23, 2026

5  out of  5
rating by Devine Biragane
"Mark Wright was very professional and helped me out throughly in completing my insurance application, I highly recommend!"
We responded:
"Wow, thank you for the 5-star review, Devine! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Devine, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Debra Hensley’s Team is just a call or email away! "
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Martin Krippenstapel

January 23, 2026

5  out of  5
rating by Martin Krippenstapel
"Walked in to renew my renters insurance and Emily Cederlund made it a breeze! I was in and out in 5 minuets and her help was most appreciated. GREAT PLACE!"
We responded:
"Martin, thanks for writing and the 5 Stars! Emily is such a wonderful asset to my agency. Besides her delightful nature, she really loves taking care of our customers. Thanks for your business. Be safe. Debra"
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Sandra Jackson

January 23, 2026

5  out of  5
rating by Sandra Jackson
"I have been with this State Farm Agency for over 15 years. A great agent and staff. Emily Cederlund has been very helpful and very fair and knowledgeable . I have been with this office for years and I plan to stay. A great insurance company. I highly recommend"
We responded:
"Sandra, we truly appreciate your loyalty and kind words! Having you as part of our State Farm family means so much, and we’re grateful for your trust in us over the years. Thank you for allowing us to take care of all your insurance needs! -Debra "
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Rachael Schiffbauer Parker

January 23, 2026

5  out of  5
rating by Rachael Schiffbauer Parker
"They are always helpful and very kind. Ms. Hensley does so much for our community here in Lexington and her business reflects her forward thinking and humanity."
We responded:
"Thank you so much for the 5-star rating, Rachael! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Rachel

January 23, 2026

5  out of  5
rating by Rachel
"Love this office! Mark was awesome helping me get my policies setup. He went above and beyond explaining how my policies work. First agent to ever explain insurance to me! Highly recommended."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Rachel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Debra Hensley’s Team—we are always here to help! "
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Sarah D.L. Newman

January 22, 2026

5  out of  5
rating by Sarah D.L. Newman
"The customer service at Debra Hensley's office is top-notch. Her crew is always thoughtful, super kind, quick, and professional--this was my experience once again when Emily not only helped with my requested information, but went above and beyond by providing an extra resource that I didn't even know existed. I have been a customer of Debra's office for nearly 20 years--thanks for help and for continuing the legacy, Emily!"
We responded:
"Thank you for the 5-star review, Sarah! Here on State Farm Agent Debra Hensley’s Team, we are proud to serve our community and appreciate your recognition. "
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Judith Burris

January 21, 2026

5  out of  5
rating by Judith Burris
"Thanks, Emily, for always helping me with such a friendly manner!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Debra Hensley’s Team here in Lexington . "