Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pam Hill

Pam Hill

September 4, 2026

5  out of  5
rating by Pam Hill
"Debra and her staff are always courteous, helpful, and prompt."
We responded:
"Pam, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "
Profile photo of Chris Bravence

Chris Bravence

September 4, 2026

5  out of  5
rating by Chris Bravence
"I had the pleasure of having Marilee help me. She was extremely willing and helpful with everything I asked of her. Her attention and attitude could not be beat. She did a better job than I ever expected. She's a 100 out of 10! Thank you for everything"
We responded:
"Thank you so much for your wonderful feedback of us here at Debra Hensley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Debra Hensley’s Insurance Team "
Profile photo of alexa :p

alexa :p

September 4, 2026

5  out of  5
rating by alexa :p
"everyone was so kind!!"
We responded:
"alexa, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Chloe

Chloe

September 4, 2026

5  out of  5
rating by Chloe
"Mauro was extremely helpful during my time shopping for insurance. He listened to my wants and needs and found the perfect policy for me. 10/10 would recommend."
We responded:
"Wow, thank you for the 5-star review, Chloe! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Ally Marshall

Ally Marshall

September 4, 2026

5  out of  5
rating by Ally Marshall
"Wonderful customer service from Marilee. She helped me and my family with renters insurance and was extremely professional and patient! 10/10 would recommend!!"
We responded:
"Ally, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lexington. "
Profile photo of Maggie Wall

Maggie Wall

September 4, 2026

5  out of  5
rating by Maggie Wall
"Highly recommend! Mauro was very knowledgeable and lovely to work with."
We responded:
"Maggie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lexington. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Debra Hensley and Team "
Profile photo of Peyton Gray

Peyton Gray

September 4, 2026

5  out of  5
rating by Peyton Gray
"Marilee is amazing! She is so friendly, helpful, and genuinely cares about making sure you understand everything and feel taken care of. She’s professional, easy to talk to, and makes the whole process feel simple and stress free. If you’re looking for someone who is knowledgeable, responsive, and truly puts her customers first, I highly recommend Marilee!!!"
We responded:
"Thank you so much for the 5-star rating, Peyton! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Debra Hensley "
Profile photo of Nautica Disciplina

Nautica Disciplina

September 4, 2026

5  out of  5
rating by Nautica Disciplina
"Marilee was the best!! Very helpful and super lovely!"
We responded:
"Hi Nautica, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Debra Hensley, Your State Farm Agent "
Profile photo of Parker B

Parker B

September 4, 2026

5  out of  5
rating by Parker B
"Marilee was the sweetest! Helped me with all my questions. Very friendly and welcoming staff!"
We responded:
"Parker, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lexington insurance team is always here and happy to help. "
Profile photo of Magnolia Van Houten

Magnolia Van Houten

September 4, 2026

5  out of  5
rating by Magnolia Van Houten
"Great experience!!!!"
We responded:
"Hi Magnolia, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Debra Hensley, Your State Farm Agent "
Profile photo of Dallas Care

Dallas Care

September 4, 2026

5  out of  5
rating by Dallas Care
"Been with them for over a year now. Great communication and fast service. Call and ask for Mauro, he will help you anyway he can!"
We responded:
"Thank you for the 5-star review of Debra Hensley’s team - we really appreciate your kind words! "
Profile photo of Bob Stoops

Bob Stoops

September 3, 2026

5  out of  5
rating by Bob Stoops
"Thanks Emily Cederlund for your quick response and resolution to my question!"
We responded:
"Wow, thank you for the 5-star review, Bob! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Shelby Easterwood

Shelby Easterwood

September 2, 2026

5  out of  5
rating by Shelby Easterwood
"Mauro was great to work with! I needed insurance quick and he was willing to work with me at the end of a business day to get my home owners insurance taken care of!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of M J

M J

August 31, 2026

5  out of  5
rating by M J
"Always the very best service and so helpful and kind!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lexington to know you had such a great experience with us. "
Profile photo of Leslie Runco

Leslie Runco

August 31, 2026

5  out of  5
rating by Leslie Runco
"Marilee was super helpful!"
We responded:
"Hi Leslie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lexington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Debra Hensley "
Profile photo of Martha Parks

Martha Parks

August 28, 2026

5  out of  5
rating by Martha Parks
"I have had Debra and her crew as my insurance agents for more than 30 years. I have had no issues with them EVER! They are efficient, detail oriented and have been both supportive and caring this entire time. I love that they give back to the community and support so many social causes. 5 stars and more!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lexington. "
Profile photo of Casey Blair

Casey Blair

August 28, 2026

5  out of  5
rating by Casey Blair
"Emily has been amazing helping me get my auto policy straightened out! She went above and beyond making something that is usually super stressful for me so easy! Can’t recommend her enough!"
We responded:
"Thank you so much for the 5 stars, Casey! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Ryan Hermens

Ryan Hermens

August 25, 2026

5  out of  5
rating by Ryan Hermens
"The folks here are fantastic. I’ve insured multiple vehicles and apartments/homes with them. They are beyond helpful and always go above and beyond."
We responded:
"Wow, thank you for the 5-star review, Ryan! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Sal Jepson

Sal Jepson

August 24, 2026

5  out of  5
rating by Sal Jepson
"I highly recommend this State Farm office. They were very helpful in setting up insurance for my house and car even before I got to Lexington from Seattle. I just moved to Lexington KY from Washington State and Google searched for a State Farm office. The reason I selected this office is because their website states "All Neighbors Welcome." I want to do business with organizations that are inclusive and value all people."
We responded:
"Sal, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lexington insurance team! - Your State Farm Agent, Debra Hensley "
Profile photo of Brenda Viselli

Brenda Viselli

August 21, 2026

5  out of  5
rating by Brenda Viselli
"The representatives are always so fast to respond and very helpful."
We responded:
"Hi Brenda, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Debra Hensley’s team.  Please reach out to us if any questions come up!  - Debra Hensley’s Insurance Team "
Profile photo of Cristobal Soto Mejia

Cristobal Soto Mejia

August 20, 2026

5  out of  5
rating by Cristobal Soto Mejia
"Emily is fantastic to us!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Debra Hensley’s team. "
Profile photo of Allyson Martin

Allyson Martin

August 20, 2026

5  out of  5
rating by Allyson Martin
"Called this office on the recommendation of my local agent as I was seeking renter’s insurance for my daughter attending UK. Chatted with Mauro and he clearly explained all the options, set up coverage and had all documentation to me within minutes! Could not have been easier!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lexington to know you had such a great experience with us. "
Profile photo of zunilde mosquera

zunilde mosquera

August 20, 2026

5  out of  5
rating by zunilde mosquera
"Los recomiendo al 💯 muy responsables atentos y muy buenos precios llevo años asegurando mis autos con ellos y ahora mi hogar gracias 🙌"
We responded:
"zunilde, thank you for the amazing review! Our Lexington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Debra Hensley, your State Farm Agent "
Profile photo of Alyx Kennedy

Alyx Kennedy

August 19, 2026

5  out of  5
rating by Alyx Kennedy
"Been with Debra Hensley since 2003 through my mom and then myself. Can't see myself going with anybody else."
Profile photo of Connie Morton

Connie Morton

August 18, 2026

5  out of  5
rating by Connie Morton
"Debra and her team are kind, knowledgeable and professional. Marilee assisted me today and she was absolutely fantastic. Highly and confidently recommend the Hensley team!"
We responded:
"Thank you for the 5-star review of Debra Hensley’s team - we really appreciate your kind words! "